Liaison Offices

At the Kenya Ports Authority, we are the dynamic heart of trade and commerce for Kenya and the East and Central Africa, connecting the region to global markets. We understand that the movement of goods by sea is more than just logistics, it's the vital current that powers economic growth, connects communities, and creates opportunity.

Our flagship facility, the Port of Mombasa is strategically located and stands as a beacon of efficiency and connectivity. Consistently ranked among the top container ports in Africa, it serves as a critical nexus between global markets and a rapidly expanding region. With over 40 major shipping lines calling at our port and direct links to more than 80 ports worldwide, we ensure that trade flows seamlessly and reliably.

In an ever-evolving global maritime industry, we are driven by innovation and investment. KPA has made significant, strategic investments to modernize our infrastructure, expand our capacity, and adopt cutting-edge technology. This unwavering commitment ensures we not only meet the growing demands of today but are also prepared to harness the opportunities of tomorrow, maintaining our competitive edge.

We value our transit market clientele and in order to take Port services closer to her clients, we have established regional liaison offices in Kampala, Kigali and Goma. Transit Customers are now able to get personalized, real-time, and immediate support to services and queries within their home country substantially enhancing efficiency and reducing the cost and time of doing business.

Kigali

Rwanda

The Kigali Liaison office was officially opened on 19th July 2013 and is located on the 6th floor of the Grand Pension Plaza in Kigali, Rwanda.

It was established to enhance trade facilitation and strengthen regional integration between Kenya and Rwanda. Positioned strategically in Kigali, Rwanda’s capital, the office serves a direct link between Rwandan stakeholders and KPA’s main Port services in Mombasa and the Inland Container Depot (ICD) in Naivasha.

Kampala

Uganda

Kampala Liaison Office was established in 1996 to bring port services closer to our clientele in Uganda. The office is located on the 5th Floor of Crested Towers (Short Tower) along Hannington Road, Kampala – Uganda.

Kampala liaison office plays a crucial role in strengthening KPA’s presence and service delivery in Uganda.

Core Functions of the Kampala Liaison Office:

Customer Support: Providing immediate, on-the-spot assistance for port-related services.
Local Payment Facilitation: Enabling the payment of port charges within Uganda for greater convenience.
Query Management: Addressing customer inquiries efficiently and professionally.
Stakeholder Engagement: Facilitating direct, face-to-face interactions with key stakeholders to foster strong relationships.

Goma

DRC

The Authority is in the process of establishing an office in the Democratic Republic of Congo (DRC) as part of its strategy to strengthen its presence in the DRC and Burundi markets. This will provide closer engagement with key stakeholders, enhance service delivery, and position the Authority to respond more effectively to the growing trade volumes and customer needs in the region.

Liaison Offices

Kigali

Kampala

Goma

Cookie Policy